Privacy policy
This website is operated by Interact Limited (referred to as “we”, “us”, “our”) (Registered office: Unit F, Green Lane Industrial Park, Featherstone, WF7 6TA – Company number: 2677667 – VAT No: GB590783113) under the domain name www.interactshowrooms.com.
We take your privacy very seriously and we ask that you read this privacy policy carefully as it contains important information on:
the personal information we collect about you
what we do with your information, and
who your information might be shared with.
By visiting www.interactshowrooms.com (our site) you are accepting and consenting to the practices described in this policy.
Who we are
Interact Ltd are a 'data controller' for the purposes of the Data Protection Act 1998. This means that we are responsible for, and control the processing of, your personal information.
What information we collect?
Personal information provided by you
We collect personal information about you, such as your name, address, phone number, e-mail address, financial and credit card information, personal message, when you register with us or purchase products or services from us. We also collect personal information when you contact us, send us feedback, post material to our site, compete customer surveys or participate in competitions or fill in forms on our site.
Personal information provided by third parties
Occasionally we may receive information about you from other sources (such as credit reference agencies), which we will add to the information we already hold about you. We will use this information and the combined information for the purposes set out above (depending on the types of information we receive).
Information we collect about you.
With regard to each of your visits to our site we will automatically collect the following information:
technical information, including [the Internet protocol (IP) address used to connect your computer to the Internet,] [your login information,] [browser type and version,] [time zone setting,] [browser plug-in types and versions,] [operating system and platform,] [identifiers associated with your device] [website visited last];
information about your visit, including [the full Uniform Resource Locators (URL),] [clickstream to, through and from our site (including date and time),] [products you viewed or searched for’] [page response times,] [download errors,] [length of visits to certain pages,] [page interaction information (such as scrolling, clicks, and mouse-overs),] [methods used to browse away from the page,] [OTHER] and any phone number used to call our customer service number.
Use of cookies
Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.
For detailed information on the cookies we use and the purposes for which we use them see our Cookie policy
How will we use the information about you?
We collect information about you so that we can:
• identify you and manage any accounts you hold with us;
• process your order;
• conduct research, statistical analysis and behavioural analysis;
• carry out customer profiling and analyse your purchasing preferences;
• detect and prevent fraud;
• customise our website and its content to your particular preferences;
• notify you of any changes to our website or to our services that may affect you;
• carry out security vetting;
• improve our services; and
Who your information might be shared with
We may disclose your personal data to:
other companies within our group;
law enforcement agencies in connection with any investigation to help prevent unlawful activity;
Keeping your data secure
We will use technical and organisational measures to safeguard your personal data, for example:
access to your account is controlled by a password and user name that are unique to you;
we store your personal data on secure servers; and
payment details are encrypted using SSL technology (typically you will see a lock icon or green address bar (or both) in your browser when we use this technology).
While we will use all reasonable efforts to safeguard your personal data, you acknowledge that the use of the internet is not entirely secure and for this reason we cannot guarantee the security or integrity of any personal data that are transferred from you or to you via the internet. If you have any particular concerns about your information, please contact us (see ‘How can you contact us?’ below).
Transfers of your information out of the EEA
We may need to transfer your personal data to outside of the European Economic Area for the purpose of the fulfilment of your order, the processing of your payment details and the provision of support services. Any transfer of your data will be subject to a European Commission approved contract that will safeguard your privacy rights and give you remedies in the unlikely event of a security breach.
What rights do you have?
You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please contact us. We may make a small charge for this service.
We want to ensure that your personal information is accurate and up to date. If any of the information that you have provided to us changes, for example if you change your email address, name or payment details, or if you wish to cancel your registration, please let us know the correct details by contacting us. You may ask us, or we may ask you, to correct information you or we think is inaccurate, and you may also ask us to remove information which is inaccurate.
Changes to the privacy policy
We may change this privacy policy from time to time. You should check this policy occasionally to ensure you are aware of the most recent version that will apply each time you access this website.
How to contact us
If you wish to contact us, please send an email to sales@interact.ltd.uk or write to us at Interact Limited, Unit F, Green Lane Industrial Park, Featherstone, WF7 6TA or call us on 01977 600 112.